Privacy policy: how we handle your data
How MedicSail collects, uses, stores and protects your personal information, who we share it with, how long we keep it and your data protection rights.
Last updated
Who is responsible for your data
MedicSail is the controller of the personal data described here. Contact us about privacy at [email protected].
What we collect
Details you give us: your name, contact details, profession, education, work history, registration and licence details, exam history and the documents you share with us, such as certificates, transcripts and identity documents.
Website data: basic technical information such as pages visited, collected through our hosting provider and, if used, privacy-respecting analytics.
How we use it
To reply to your enquiry, assess your eligibility, deliver the services you ask for, keep records of our work, and meet our legal obligations.
We use your data only for these purposes. We do not sell it, and we do not share it with employers or recruiters without your permission.
Legal basis
We process your data to take steps at your request before a contract and to perform our contract with you, to meet legal obligations, and for our legitimate interest in running and improving our services. Where we rely on consent, you can withdraw it at any time.
Who we share it with
Service providers that help us operate, such as email, file storage and hosting, under contracts that protect your data.
Third parties you ask us to deal with on your behalf, such as translators or regulated immigration advisers, only with your agreement.
Our providers may store data outside your country. Where they do, we rely on recognised safeguards such as adequacy decisions or standard contractual clauses.
How long we keep it
We keep your data for as long as we work with you and then for as long as we need it for legal, accounting or dispute purposes, after which we delete it.
Your rights
Depending on where you live, you can ask to access, correct, delete or restrict the use of your data, object to its use, or receive a copy in a portable format. Email us to exercise any of these rights.
If you are in the UK you can complain to the Information Commissioner's Office, and in the EU to your national data protection authority.
Security
We protect your documents with access controls and secure providers. Only people who need your data to help you can see it.